The Impact of Artificial Intelligence on Casino Operations
January 29, 2026
Artificial Intelligence (AI) is changing the casino industry by boosting operational effectiveness and elevating customer interactions. In 2023, a study by Deloitte noted that AI technologies could increase profits by up to 30% for gaming establishments that efficiently implement them. AI is being utilized for various purposes, including customer service, fraud detection, and customized marketing approaches.
One prominent individual in this transformation is David Schwartz, the Head of the Department for Gaming Analysis at the College of Nevada, Las Vegas. He has been a strong supporter for embedding AI into gaming processes. You can discover more about his insights on his […]
